Privacy policy

Effective Date: 05/02/23

This Privacy Policy outlines how PILLBOXED collects, uses, shares, and protects the personal information of individuals ("users," "you," or "your") who interact with our cake and flower business through Facebook. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our services and interacting with us on Facebook, you agree to the terms and practices described in this Policy.

Information We Collect
We may collect the following types of personal information when you interact with our Facebook page:

1.1. Contact Information: We may collect your name, email address, phone number, and other contact details when you provide them voluntarily while making inquiries, placing orders, or subscribing to our newsletters.

1.2. Facebook Profile Information: We may collect information from your Facebook public profile, such as your name, profile picture, and username, to facilitate your interaction with our Facebook page.

1.3. Website Analytics: We may collect non-personally identifiable information about your interactions with our website, such as your IP address, browser type, device information, and referring/exit pages. We use this information for statistical analysis, improving our services, and optimizing our website's performance.

Use of Collected Information
We may use the collected information for the following purposes:

2.1. To Provide Services: We use your contact information to process and fulfill your orders, respond to inquiries, deliver requested information, and communicate updates regarding your transactions.

2.2. Marketing and Communication: With your consent, we may use your contact information to send you promotional offers, newsletters, updates, and other marketing materials related to our cake and flower business. You can opt-out of receiving such communications at any time.

2.3. Analytics and Improvements: We use the website analytics data to analyze user behavior, improve our services, personalize content, and enhance the user experience on our website.

2.4. Legal Obligations: We may use your personal information to comply with applicable laws, regulations, and legal processes or respond to lawful requests from governmental authorities.

Sharing of Personal Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers: We may engage trusted third-party service providers, such as delivery companies, payment processors, and marketing agencies, to perform services on our behalf. These service providers have access to your personal information only to the extent necessary to fulfill their obligations and are obligated to protect your information.

3.2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity or successor.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or electronic storage method is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices and Rights
5.1. Access and Updates: You may review, update, or delete your personal information collected through our Facebook page by contacting us using the information provided at the end of this Policy.

5.2. Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each communication or by contacting us directly.

5.3. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies on our website. You can modify your browser settings to manage cookies or configure settings related to tracking technologies. However, please note that disabling cookies may affect your user experience.

Children's Privacy
Our Facebook page and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete the information.

Changes to the Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our Facebook page or by other appropriate means. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

712 Agua Caliente Dr
915 2173281

By using our services and interacting with us on Facebook, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.